Last updated: August 5, 2022
PERSONAL DATA WE COLLECT
Support. When you contact us for customer support requests, we will collect your contact details and the information included in your request and in any follow-up interactions between you and our team. We refer to this entire data as “Support Information”.
Content. We collect the content you provide us when you use Sleep Bot. We collect the content you upload when using Sleep Bot and your answers to its questions, which may include personal data and in certain jurisdictions may include data that is considered personal medical information. This information is provided by you and collected for us to personalize the Service and provide you with our recommendations. We refer to this entire data as “Content Information”.
You do not have a legal duty to provide us with any of the above information. However, note that you will not be able to sign up to and use the Service, or contact us for support, without providing the above information, and we will not be able to provide you with the Service without collecting such information.
Analytics. We collect information relating to your use of the Service and your interaction with our email and/or text messages. When you are using the Service, we will record and collect certain information in relation with your use of the Service and your interaction with our text and email messages, including your IP address (and the general location corresponding to the address). We refer to this entire information as “Analytics Information”.
HOW WE USE YOUR PERSONAL DATA
We use the information provided by you, including your personal information, in order to operate the Service and provide its features and functionality. We also use the information provided by you to prevent fraudulent use in the Service.
We use your Registration Information to verify your identity and enable you to access the Service and to operate the Service and provide you with its features and functionality. We also use it to facilitate our internal managerial, archival, administrative and audit activities. Providing us with your Registration Information to help us prevent fraud and unlawful use of the Service.
We use your Registration and Support Information to provide you with customer support and handle your requests, questions or inquiries effectively.
We use Financial Information to process your payments and fees for the use of the Service.
We use your Content Information to enable you to use the Service features and functionality. We also use the Content Information to analyze your answers and determine personalization of our evidenced-based recommendations.
We use Content and Analytics Information to:
When we use your Content and Analytics Information to train and improve the Service we will do so only after removing all of your personal information that directly identifies you.
When we process Content and Analytics Information for the purpose of marketing, we will use only aggregated de-identified information and we will not be able to directly identify the person who uses the Service.
WHEN AND HOW WE SHARE PERSONAL DATA WITH OTHERS
WE DO NOT SELL YOUR PERSONAL INFORMATION TO THIRD PARTIES.
WE WILL NOT SHARE YOUR INFORMATION WITH ANY THIRD PARTIES, EXCEPT IN THE EVENTS LISTED BELOW OR WHEN YOU PROVIDE US YOUR EXPLICIT AND INFORMED CONSENT:
WHEN AND HOW WE SHARE PERSONAL DATA WITH OTHERS
We may store and process your personal information outside your territory.
The Service, by its nature as an online Service, may store and process information and content in various locations throughout the globe, including through cloud services. If you are a resident in a jurisdiction where transfer of your personal information to another jurisdiction requires your consent, then by subscribing to the service and approving this policy, you hereby provide your express and unambiguous consent to such cross-border transfer. If you are an EU resident and we transfer your personal information to a jurisdiction out of the EU, we will do so by using adequate safeguards determined by the GDPR.
SECURITY AND DATA RETENTION
We retain your personal information for:
the duration needed to support our ordinary business activities operating the Service and interacting with users.
We implement security measures to secure your Information and to reduce the risks of damage, loss of information and unauthorized access or use of your personal information. These measures do not provide absolute information security. Therefore, although efforts are made to secure your personal information, it is not guaranteed, and you cannot expect that the Service will be immune from information security risks.
SECURITY AND DATA RETENTION
The Company is the data controller for the purposes of the personal data we collect via the Service, in relation to the Service and for the performance of the Service.
The Company is incorporated in the State of Missouri (United States).
Our registered address is:
Adaptive LLC Jenna Xu
117 S Lexington St Harrisonville,
United States of America
LEGAL BASIS FOR PROCESSING UNDER THE GDPR
The legal basis for collecting and processing Financial Information and Content Information for the purpose of processing payments and fees for the use of the Service is our legal interests in receiving payments for our services.
The legal basis for collecting and processing Analytics Information and Content Information for the purpose of training and improving the Service is our legal interests in developing, improving and enhancing the Service, its features and functionality.
The legal basis for collecting and processing Analytics Information and Content Information for the purpose of publishing experimental reports is our legitimate interests in developing and promoting our business.
The legal basis for processing your information where we are legally required to share it, is our legitimate interests in complying with mandatory legal requirements imposed on us.
The legal basis for processing your information in the event of a change in our corporate structure is our legitimate interests in our business continuity.
You have the right to access, update or delete your personal information, obtain a copy of your personal information, withdraw your consent and object or restrict certain data processing activities.
If you are an individual in the EU you have the following rights under the GDPR, subject to the limitations that the GDPR attaches to these rights:
If the legal basis for processing your personal information is your consent, you may Withdraw Your Consent at any time. If you do that, we will still process certain information on a legal basis other than the personal information in relation to which you withdraw your consent, as described in the Policy. Withdrawing your consent will not affect the lawfulness of data processing we carried out based on your consent before such withdrawal.If you wish to exercise any of the abovementioned rights, contact us at firstname.lastname@example.org. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Where we are not able to provide you with information that you have asked for, we will explain the reason for this.
You have a right to submit a complaint to the relevant supervisory data protection authority.
Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. If you are in the EU, then according to Article 77 of the GDPR, you can lodge a complaint to the supervisory authority, in particular in the Member State of our residence, place of work or of an alleged infringement of the GDPR. For a list of supervisory authorities in the EU, click here.
IF YOU ARE UNDER THE AGE OF 18 YOU MAY NOT USE THE SERVICE.
You must be at least 18 years of age to use the Service. The Service is not intended for minors under the age of 18. We do not knowingly or intentionally collect information about minors under the age of 18.
The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13. We do not knowingly collect or solicit personally identifiable information from children under 13 if you are a child under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at email@example.com.
If we change this Policy, we will provide you with notice of such change.
From time to time, we may change this Policy, in which case we will inform you of the updated Policy through the Service’s interface or via the email address you provided us. The latest version of the Policy will always be accessible through the Service.
If you have any inquiries, complaints, requests or suggestions, you may contact us at firstname.lastname@example.org. We will do our best to resolve your issue in a timely manner.